Shopify Plugin

Overview:

You can configure Shopify Store notification on WhatsApp using Chakra Chat Shopify Webhook Plugin.

Create Shopify Plugin

• Go to Plugins in Chakra Admin -> Plugins
• • Click on ⊕ Add Plugin
  • Search for Shopify Webhooks plugin
• Name the Shopify plugin and click Add

The Shopify Webhook Plugin is now created.

Access the Shopify Plugin

• Access the Plugin created from the plugin list
• In the Plugin Page, Shopify Config tab

• Use the particular Webhooks listed to Configure the webhooks in your shopify store
• In the Rule tab, configure the rules to handle received webhook events

Configure Webhooks in Shopify

• Copy the use case webhook in Chakra Shopify plugin
• Go to your Shopify Store Admin
• • Click on ⚙️ Settings
  • Search for Webhook in the search bar. Click on Webhook page
• Click on ⊕ Create webhook to add a new webhook

• Configure the Webhook settings
• • Event (As per use case order creation or Order fulfilled, etc )
  • Format (JSON)
  • URL (use the Copied Chakra Webhook from Chakra Shopify Plugin page)
  • Webhook API version (choose latest one)

• Add more webhooks for other use cases

Note: Create separate webhooks for each of your shopify notification use case

Configure Inbound Event Rules in Chakra

• Click on Add Another
• Configure the Rule
• • Triggering Event Type (Order Created, Fulfillment Created, etc.)
  • Action Type (Send WhatsApp Message, Add to Campaign, etc.)
  • Whatsapp Phone Number (customer.phone)
  • Message Channel
  • • Select Plugin (Default plugin if only 1 WhatsApp Connector added)
    • From Phone Number (WhatsApp Phone Connected)
    • Select Message Template (Message Template)
    • • Message Template variables liek image, variable name, order id etc

• Click on Save. Make the Plugin Active

The configuration is complete. Test the Shopify integration and get started.