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Why cant i send a message

If you are unable to send messages in response to inbound chat or via a WhatsApp template, please verify the following

  • Verify your WhatsApp setup - Verify
  • Check the delivery status of your message, Often messages are rejected by WhatsApp API due to various reasons. Detailed error codes and explanations can be found in WhatsApp Documentation
  • Make sure the WhatsApp template is approved and is not paused / blocked

In case of any other issues please contact Chakra Support Team via support@chakrahq.com