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Broadcast from a file

You can broadcast WhatsApp templated messages to a list of phone numbers from a csv file by following the steps below. Please NOTE that currently only static templates without any parameters or variables are supported.

  • First Prepare a CSV file with the list of phone numbers to whom you want to broadcast
  • Go to Lead Campaigns List [Admin > Lead > Campaigns]
  • Click "New Broadcast" from the top right corner
  • Ensure your WhatsApp plugin is selected in the "Select Channel" section
  • Click Next
  • Chose from WhatsApp phone number
  • Choose the message template in the "Message Template" selection
  • Click Next
  • Make sure "Individuals" radio button is selected under "Send to"
  • Click "Choose File" and select the prepared CSV file
  • Once the file is processed, you should be able to see the list of phone numbers in the select box
  • Edit/Add phone numbers as you see fit
  • Click Next
  • Click the Launch button

Broadcast from a file