Skip to main content

Setup Pre-Requisites Checklist

Overview​

Setting up a WhatsApp Business API account is a multi-step process and requires some basic prerequisites to get started. 

Here’s a quick checklist of essential must-haves to register for WhatsApp Business API on Chakra Chat.\

 ⓕ Facebook Business Manager Account​

You must have a verified Facebook Business Manager account.

Ensure you have admin access to the Facebook Business Manager account to complete the setup

📞 Valid Phone Number​

  • A valid phone number
  • If the phone number is linked to an existing WhatsApp account ⬇️
    • If it’s linked to a WhatsApp Business app, use the WhatsApp Coexistence feature to register for the WhatsApp API
    • If linked to a WhatsApp API number, use the Migration to Chakra Chat steps to register for WhatsApp API
    • If linked to a WhatsApp Messenger (personal), delete the WhatsApp account to register for the WhatsApp API

🧳 Business Verification Documents​

  • You would require documents and details like: Business Name, Address, Website, Business Category, etc

💳 Payment Method​

  • For Chakra Subscription 
  • Meta Charges (for template messages) in Facebook Business Billing & Payments

🆔 Tax ID / VAT / (GST - mandatory for India)​

  • With Chakra Chat, Meta charges for template messages (business-initiated) are to be paid separately, and directly to Meta
  • Based on your local regulations, Meta may require a Tax ID to be added along with the payment method in the Facebook Business Billing & Payment section.

Have more queries?
Reach out to our WhatsApp Business Platform specialist on ✉️ support@chakrahq.com