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Quick Test Chakra Features

Once your account setup is complete. You can quickly test to understand the working Chakra product features. Below is the a quick guide to test all the key features in Chakra.

Test Chatbot Feature​

Choose Test Chatbot

  • Go to the Chatbots. The Test Chatbot has been added to your chatbot.

Check Added Chatbot

  • Navigate to WhatsApp Setup. Go to the More tab and in the Auto reply chatbot field select the Test Chatbot from the dropdown and click on Save.

Make the Chatbot Live

  • Next, send a message to your connected WhatsApp Number in Chakra from your personal WhatsApp number. The Chatbot will be live in action.

Test Shared Chat Inbox Feature​

Go to 👉 Chakra Chat Inbox

  1. Send a test message to the connected WhatsApp API number from your WhatsApp number\

  2. Manage reply from Chakra Chat Inbox

    1. Open the Chakra Chat window and select the chat

    2. Reply to a test message.

      Send a Reply

  3. Send an image attachment along with a text message.

    Attach Image

  4. Explore other features:

    • Assign Chat to a User
    • Navigate Lead from Chat
    Test other features

Test Incoming Messages​

Go to 👉 Chakra Chat Inbox

  1. From your WhatsApp personal app: Send a message to the connected WhatsApp Business API Number.

  2. Open the incoming chat in Chakra Chat to view the message. You get a pop-up sound and a browser notification for a new message.

    Track Incoming Message

Start Here 👉 Create Message Template

Test WhatsApp Template Message​

  1. Click Add \

    Add Message Template

  2. Name the template and click Save\

    Name the Template

  3. Add Template Details:

    1. Add Marketing in the Category and English/ preferred language in the Language field.
    2. Add a short template message body or use this template sample below. Then Click Save

Our Annual Sale is LIVE! Use your offer code: OFFER25P to avail a discount of 25% on your purchase.

Add message body
  1. Refresh to check template approval status, generally approved in under 2 minutes.
Template Status

Test a Broadcast Campaign​

Start here 👉 Chakra Chat

  1. Go to **Campaigns, **then click on New Broadcast\

    New Broadcast

  2. Enter a test phone number in the phone number column in the Add Lead table, then click Next.\

    Add Phone Number

  3. Choose an existing template\

    Use an Existing Template


    OR\

    Create a new template by adding a message body. Click Next.\

    Sample message copy 👉 ** Our Annual Sale is LIVE! Use your offer code: OFFER25P to avail a discount of 25% on your purchase.**\

    Create a NEW Template

  4. Click on Launch. The campaign is launched.\

    Launch