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Understand Pricing & Charges

Overview​

Chakra Chat offers highly competitive pricing for our customers:

Chakra Chat Subscription Highlights​

  • Simple and transparent pricing
  • NO Limits on the number of Users
  • NO features restricted for use
  • ZERO markup in template message charges (pay as per the Meta rate card)

Charges that you pay for​

There are 2 types of charges you will incur to have complete access to the Chakra Chat WhatsApp solution

  1. Chakra Paid Subscription
  2. Template Message Charges

Snapshot of pricing framework for using the all-access Chakra Chat WhatsApp solution

Chakra Chat Pricing Snapshot

Messages Types and Charges​

Service Messages: Free-form responses to user-initiated inquiries, such as customer support replies or FAQs. Such Replies are sent to users within a 24-hour window (also known as the Customer Service Window - CSW) after the user's last message to your business. Service messages are always FREE with NO limits.

Template Messages: Template messages are pre-approved, structured message formats that businesses use to initiate conversations with users who have opted in to receive them. There are various categories of template messages, e.g., Marketing, Utility, Authentication, etc. Template messages are always CHARGED. Check the Meta’s Rate Card for Template Messages