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Email SMTP Setup

Steps to setup email SMTP in Chakra Sales CRM

Overview
The integration enables sending outgoing emails directly from the Chakra CRM platform, acting as a secure bridge between the CRM and email providers like Gmail, Outlook, or SMTP relays. This integration facilitates automated workflows, personalised one-to-one email communication, bulk email campaigns, with improved email deliverability

Add Email SMTP Plugin

The plugin can be created by following these steps:

  • Go to Add Plugin Page
  • Search for Generic SMTP Email plugin.
  • Click on the Generic SMTP Email box.
  • In the popup, provide the Plugin Name and click Add.
  • After plugin creation, the plugin details page is open.
email_SMTP_plugin

Configure Email Plugin

In the plugin's details page, add the following details as per the email provider

Config

  • Host (SMTP Host for eg: smtp.zoho.in)
  • Port (SMTP server port like 465, 587)
  • Force TLS Toggle Yes/NO (Should we force TLS)

Auth

  • Username (email address)
  • Password
  • From Address (Eg: "Ben" <ben@acme.com> or just ben@acme.com)
chakra_email_SMTP_plugin_config


Test Email

  • Add a recipient email to test
  • Click on Send

Mark Plugin Active

  • Save the Plugin
  • Mark the Plugin Active

Note:


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