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How to track campaign delivery and engagement?

Ready to optimize? 📊 Use built-in analytics to track each step and gain insights for your campaigns. From detailed metrics to a clear overview, stay in control and enhance performance. Let’s get started!

Step-by-Step Metrics: Know Every Move!​

Every step in your campaign comes with crystal-clear metrics to keep you in the loop:

  • Completed: See how many leads have crushed this step! 🎉
  • Scheduled: Track leads lined up for action.
    • Pro Tip: Click “View Scheduled Steps” to peek at what’s coming, or hit “Cancel Scheduled Steps” to switch things up!
  • Processing: Watch the number of leads currently in motion.
  • Error: Spot any hiccups with leads that hit a snag.

Campaign Step Metrics
Visualize your progress with stunning clarity!

Summary Sidebar: Your Campaign’s Big Picture​

The Summary Sidebar is your command center, delivering a snapshot of your campaign’s performance.

Steps Per Day
Check out a vibrant graph showcasing the number of steps executed over the last 30 days. 📊 Fun fact: If your campaign has 3 steps and 10 leads complete them all, that’s 30 steps in the bag!

Steps Breakdown

  • Completed: Total steps nailed across the campaign.
  • Scheduled: Leads waiting in the wings for their moment.
  • Error: Steps that need a quick fix.

Event Counts: The Pulse of Engagement

  • Email Open: How many emails got eyes on them? đź‘€
  • Email Click: Clicks from emails sent through your campaign.
  • Email Reply: Replies rolling in from your emails.
  • Email Bounces: Emails that didn’t make it to inboxes.
  • WA Sent: WhatsApp messages fired off.
  • WA Delivered: Percentage of WhatsApp messages landing in inboxes.
  • WA Read: Percentage of messages read (note: read receipts must be enabled for tracking).

Campaign Summary
Your campaign’s story, told through stunning visuals!

Event Stats: Dig Deeper​

Craving more details? The Event Stats section offers a drill-down report of all event counts, so you can analyze every click, open, and reply like a pro.

History: Your Campaign’s Journey​

The History section is your time machine, logging every step executed for every lead. Look back, learn, and level up!