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🧠 Understanding AI Content sources in Chakra

All AI features in Chakra rely on AI Content Sources to provide accurate, relevant responses tailored to your business. These sources act as the knowledge base for your bots.

👉 Manage your sources anytime from the AI Content Source List

📦 Types of AI Content sources​

Chakra supports multiple types of content sources depending on your needs:

❓ FAQs​

  • A list of question-answer pairs used to train your AI bots.
  • Ideal for addressing common user queries about your business.
  • ✅ Tip: Keep answers under 500 words for best results.
  • You can add unlimited FAQs to this source.

📄 Text​

  • Add large blocks of plain text from documents or other content.
  • Best for informational sections like policies, descriptions, or manuals.

🛍️ Products​

  • Automatically sync your product catalog from Chakra or WhatsApp.
  • Useful for AI-powered product recommendations in e-commerce setups.

🌐 Web Page (URL)​

  • Enter the URL of a public web page.
  • Chakra will scrape and convert the textual content into a usable source for your AI bot.

🔄 Re-Syncing content sources​

Anytime you add or update a content source, Chakra re-trains the AI to include the latest information.

  • To manually trigger a sync, click the Re-Sync button next to the content source on the list.

Keeping your content up-to-date ensures your AI responds accurately to your customers.

By using the right mix of content sources, you can build powerful, context-aware bots that deliver a seamless experience to your users.