Can I use the WhatsApp Business API with my regular WhatsApp Business app?

Normally, a phone number can't be active on both the API and the app. However, WhatsApp has introduced a "coexistence" feature in selected countries (India, Australia, the EU, the UK, etc.) that allows you to use both the Business API and the WhatsApp Business app on the same number.

This setup lets you manage automation and campaigns via the API while still chatting with customers manually through the app. Chakra supports this functionality and can help you enable it.