How to check incoming messages?

📩 How to Check Incoming Messages on Chakra

Managing customer conversations in real-time is easy with Chakra’s Chat Section. Follow these steps to view incoming WhatsApp messages assigned to you:

🔍 Step-by-Step

1. From the Chakra dashboard, click on the Chat tab in the main navigation menu.
2. You’ll see a list of chats that are assigned to you. These may include both new and ongoing customer conversations.
3. All new messages sent by customers will automatically appear in this chat list. You’ll also see visual indicators (like unread badges) to highlight recent activity.