How to send replies?

💬 How to Send a Reply to Customers on Chakra

Responding to customer messages in real-time helps build trust and resolve issues faster. Here’s how you can send replies using the Chakra Chat interface:

✉️ Step-by-Step

1. Open the Chat Section: From your Chakra dashboard, navigate to the Chat tab.
2. Select a Conversation: Click on any chat assigned to you from the list to open the conversation thread.
3. Click the reply box at the bottom of the chat dashboard
4. Type and Send Your Reply