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Overview:

Guide to Creating a WhatsApp Message Template in Chakra Chat

Steps to Create Template Message​

1. Go to 👉 Message Templates​

Click Add

Add Template

2. Name the Template​

Enter a unique name for the template using only lowercase alphanumeric characters and underscores. Select the appropriate Plugin or WABA ID.

Template Name

3. Configure Template Settings​

  • Choose the template category and language.
  • [Optional] Add a Header: Include sample header text or media, if applicable.

4. Compose Message Body​

Write the message content in the selected language.

Add Message Body

Add Message Variables​

Use Add Variable option

Add Variable

Rename variables​

If applicable provide example values for body parameters like images, personlaized name, etc

Rename Variable

Include a short line of text at the bottom of the template.

Footer

[Optional] Create Buttons​

Select from URL, Quick Reply, or Call button types.

Template Buttons

Enter the Button Text as it should appear in the template. Reorder or delete buttons using the provided options.

Add Button Text or URL

5. Preview the Template​

Preview the message in real-time.

Template Preview

6. Save the Template​

Verify the template details and click Save to submit.

Save Template

7. Template Approval​

The template will remain pending until approved by Meta.

Pending Status

8. Check Approval Status​

Use the Refresh option to monitor the template’s approval status.

Approved

9. Template Ready for Use​

End: Once the WhatsApp message template is created and submitted, it typically receives approval within minutes. However, in some cases, approval may take a few hours.