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Embedded Signup - WhatsApp Coexistence

Overview:

Connect your existing WhatsApp Business app number to Chakra (WhatsApp Business API), using WhatsApp Coexistence

Prerequisites:

  • A WhatsApp Business number
  • An Active WhatsApp Business app
  • Facebook Business Manager access

Step-by-Step Guide

  1. Access WhatsApp Setup: Log in to your Chakra Chat account at app.chakrahq.com and navigate to the WhatsApp Setup section.
  2. Connect with Facebook: Click Connect with Facebook and select Continue as [Your Facebook Name].
  3. Grant Permissions: In the Embedded Signup flow, click Get Started to share permissions with ChakraHQ.
  4. Enter Business Information: Provide the required business details in the Embedded Signup form.
  5. Select Setup Type: Choose Connect your existing Business app for WhatsApp Coexistence Setup.
  6. Input WhatsApp Business Number: Enter your WhatsApp Business phone number.
  7. Verify or Edit WhatsApp Business Account: Confirm or update your WhatsApp Business Account details as needed.
  8. Review Access Request: Check the access request details in the Embedded Signup flow.
  9. Share Contacts and Chats: Authorize Chakra Chat to access your contacts and chats.
  10. Scan QR Code: Open your WhatsApp Business app, where you’ll receive a message. Select Scan QR Code to proceed.
  11. Connect to Business Platform: Follow the prompts to connect your account to the Business Platform.
  12. Complete Connection: Scan the QR code to share chats and contacts, finalizing the connection to Chakra Chat.
  13. Verify Setup: Return to the WhatsApp Setup section in Chakra Chat, where your connected WhatsApp Business number will be displayed.

End:

Your WhatsApp Business app is connected to Chakra Chat WhatsApp API. The WhatsApp Business app chats and contacts should sync within six hours. The