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Overview

Get quick verification checks of the setup

WhatsApp Setting: Confirm the following

  1. [If applicable] Business verification
  2. Account Status
  3. Payment Method
  4. Display Name

Step 1: Check Status in WhatsApp Settings​

Go to 👉 Facebook Business - WhatsApp Settings

  • Click on WhatsApp accounts and select the relevant WhatsApp account. Check Status:
    • Business verification
    • Account status
    • Payment method
Check Account Status

Step 2: Check Status in WhatsApp Manager​

Go to 👉 WhatsApp Manager - Facebook Business

  • Click on Phone numbers and select the relevant phone number, and go to the Profile tab
    • Check the Display name status
Check Display Name

Step 3: Update Business Information​

Go to 👉 WhatsApp Manager - Facebook Business

  • Update the following Details in the Business Info section of the WABA Profile:
    • Category
    • Description
    • Address
    • Email
    • Website
Update Business Info in WABA Profile

Please Note: The Website field is important for account verification. Please add any website/other online business pages like Facebook/Instagram/Marketplace listing page links.

End: If you encounter any WhatsApp setup-related issues or status not verified, please reach out to Chakra at support@chakrahq.com