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Getting StartedSetup WhatsApp Account

Step 3: Verify WhatsApp Account Setup

Verify if your WhatsApp account is setup properly

Overview

Get quick verification checks of the setup

WhatsApp Setting: Confirm the following

  1. \[If applicable] Business verification
  2. Account Status
  3. Payment Method
  4. Display Name

Step 1: Check Status in WhatsApp Settings

Go to 👉 Facebook Business - WhatsApp Settings

  • Click on WhatsApp accounts and select the relevant WhatsApp account. Check Status:
  • Business verification
  • Account status
  • Payment method

Check Account Status

Step 2: Check Status in WhatsApp Manager

Go to 👉 WhatsApp Manager - Facebook Business

  • Click on Phone numbers and select the relevant phone number, and go to the Profile tab
  • Check the Display name status

Check Display Name

Step 3: Update Business Information

Go to 👉 WhatsApp Manager - Facebook Business

  • Update the following Details in the Business Info section of the WABA Profile:
  • Category
  • Description
  • Address
  • Email
  • Website

Update Business Info in WABA Profile

Please Note: The Website field is important for account verification. Please add any website/other online business pages like Facebook/Instagram/Marketplace listing page links.


End: If you encounter any WhatsApp setup-related issues or status not verified, please reach out to Chakra at support@chakrahq.com

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